09/05/2022 - May the 4th

May the 4th has been extremely busy, with a record amount of sabers ordered in one day. We are glad to see so many of you making the most of our May the 4th offer and we have already been working on getting these through production.

We want to thank every single one of you for supporting us and we will continue working around the clock to get all sabers sent out as quickly as possible.

Some of you may already know that we moved in to a new premises in January this year which was a big move for us. Not only this, but we have just also recently installed a new mezzanine floor to help make the most of the space we have.

We have almost finished the floor which has been such a challenge while trying to still stay on top of orders. We know that our normal 2 week production with a delivery of 2-3 days has been extended due to all the work currently going on however we are at a point where we are now catching up and getting back to our normal turn around time.

We have also had a few people join us recently, to help decrease response times to the huge amount of emails and messages that we get, and to also help get orders out quicker. This in turn has been a challenge for myself and Dan as we have a lot of training to go through with our new helpers and as you may appreciate, there is a lot to learn about the sabers such as the types of hilts, compatible parts & accessories, types of cores etc.

We also know communication is key and this is something we are working hard on to bring the best experience possible when purchasing a saber. At the start of our journey this was something I spent the majority of my own time doing but as we have grown so have our responsibilties as a business.

We would once again like to say a massive thank you to all of you and we really do appreciate every one of you.

Happy May 4th!

MTFBWY 

James & Dan